Work & Recruitment Agency
Meet Shekinah Israel
CEO
At Speak Wisely Solutions, we offer top quality work from home opportunities to help drive productivity in the call center industry. We are committed to helping people from around the world to have a better work life balance. Our Founder Shekinah Israel started this company because of the years of experience working in the call center and customer service industry. Now she's looking to help people with work from home jobs to better achieve their work life goals. With Speak Wisely Solutions, work from the comfort of your home, globally. We offer different remote options for different work experiences.
Customer Support
Handle inquires, and requests from customers regarding a product or service. Resolve issues, handle complaints, document interactions, educate customers, and escalate complex issues.
Problem Solving
As a customer service representative help customer by providing active listening, clarify issues, identify the root cause, offer solutions, empower the customer, take ownership, and have clear communication.
Learning & Development
Be willing to learn and grow with training programs provided by the company. Including mentorship, self study, feedback, and continuous improvement.
Professionalism
Provide customers with politeness and courtesy, effective communication, product knowledge, problem solving skills, empathy and understanding. professional appearance, time management, confidentiality, and flexibility.